Lawrence Thompson

Director of Strategic Operations

From an early age, Lawrence had a propensity for bringing home what his mother would call “wild beasts:” snakes, baby squirrels, turtles, lizards, frogs, and of course dogs and cats. He didn’t know it at the time, but his passion for animals would come full-circle later in life! Lawrence is proud to now serve as Baycrest Animal Clinic’s Director of Strategic Operations.

Lawrence was born in Nyack, New York and moved to Orlando with his family at the age of 13. He spent the first 18 years of his professional career in sales management, primarily within the health club and wellness industry, before transitioning into corporate sales training and management for the healthcare community. One day, he had a thought: why not use his background in management and training to assist in the betterment of animals’ lives? That’s when he decided to jump headfirst into the world of animal medicine—Lawrence joined the team here at Baycrest Animal Clinic in October of 2016 and hasn’t looked back since.

Lawrence and his wife have eight wonderful children—Galen, Eliana, Jade, Tatiana, Chloe, Ty, T.J., and Gracie—and share their lives with a multitude of pets. They have Lexi, a people-pleasing German Shepherd; Lexi’s son, Harley, who is the best snuggle-buddy to be found anywhere; an aloof cat named Mr. Kitty who runs the household; two kittens who go by Smokey and Cloud; and a smattering of fish.

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Jessica Cardinell

Animal Care Technician

Jessica grew up just outside of Lake Placid, New York, where she spent time around animals of all shapes and sizes. It wasn’t difficult for her to develop a love for pet care early on in life—she even remembers telling her parents when she was in elementary school that she would like to become a Veterinary Technician when she grew up! Jessica gets to satisfy her passion daily as a member of the Baycrest Animal Clinic family.

After taking college-level math and science courses during her senior year of high school to prepare herself for the veterinary profession, Jessica headed to the State University of New York-Canton to study veterinary technology. It wasn’t long before she secured her first position at a nearby veterinary hospital, working as a Kennel Attendant. Next, Jessica moved to Florida to begin working as a Veterinary Assistant—she signed on here at Baycrest Animal Clinic in August of 2008 and has been tending to the area’s pets and animal owners ever since. Jessica plans on earning her Veterinary Technician’s certification in the very near future!
In her free time, Jessica can be found watching sports—she’s an avid football fan—and spending time with her family and pets at home. She and her husband, Justin, have two dogs and two cats: Amber; a Siberian Husky who loves meeting people and licking their faces; a Jack Russell Terrier named Rimshot whose favorite pastimes include playing fetch, going for car rides; and being held; an aging cat who goes by Bud; and a cat named Chloe who never tires of her catnip.
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Donna Ferreiro

Assistant Office Manager

Donna has had a soft spot for animals ever since she was young. When the opportunity arose for her to better the lives of others by working in a pet hospital, she didn’t hesitate. Now, Donna has been a member of the Baycrest Animal Hospital family for 27 fun and fulfilling years!

After growing up on Pope Air Force Base in Fayetteville, North Carolina thanks to her father’s military career, Donna settled here in Florida when her father was reassigned and has been here ever since. She was a client here at Baycrest Animal Clinic long before she was an employee—one day after receiving the bill for her own dog, Donna jokingly suggested that she would clean kennels to help pay it off. The veterinarian that had seen her that day told her to take an application and apply for a job! The rest is history; Donna started here at the hospital in the fall of 1990, and now serves as Assistant Office Manager.
When she’s not keeping things running smoothly here at the clinic, Donna likes working in her yard, relaxing by the pool, watching sports, and spending quality time with her family. She and her husband, Nelson, have two daughters—Michelle is an auditor for healthcare facilities, and Lauren is a restaurant manager—and three wonderful grandchildren.
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Yulia Gonzalez


Yulia’s uncle owned his very own farm, and young Yulia was constantly begging her mother to go there so that she could play “veterinarian” with all of the animals. She’s been infatuated with pet care ever since she can remember—for Yulia, a career in veterinary medicine is quite literally a dream come true!

Born in Havana, Cuba, Yulia moved to Costa Rica with her family at the age of three before relocating to the United States when she was six. The family settled here in Florida, and Yulia has lived here ever since!
Yulia was thrilled to join the Baycrest Animal Clinic team in the fall of 2016. She serves as a front-desk receptionist, and loves to meet and greet the area’s pets and animal parents every day—she never gets tired of spending her days around animal-lovers just like herself, and she especially likes hearing fun stories about clients’ furry companions.
Away from the office, Yulia enjoys going to the beach, fishing, and conquering her childhood fear of the ocean by riding jet-skis. She has two pets of her own, both cats: Grayson is very playful and independent, while Latte prefers to rub up on Yulia the minute she walks in the door.
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Nicole Outzen

Veterinary Assistant

Nicole was only seven years old when she first started working with horses at a local Tampa ranch—her passion for animal care only grew from there. For her, other career options simply weren’t in the cards! Her dream hasn’t wavered—Nicole now serves as one of Baycrest Animal Clinic’s Veterinary Assistants.

Nicole took Veterinary Assistant courses throughout her high-school career to get a foothold in the veterinary profession, then quickly secured her first job at a small-animal hospital in the area, where she worked in the boarding area and shadowed the doctors and Technicians whenever she could. It wasn’t long before she wanted to learn even more—Nicole joined the Baycrest Animal Hospital family in September of 2015 to gain hands-on medical experience, and she hopes to return to school soon to earn her Veterinary Technician’s certification!
Around the hospital, Nicole especially likes to draw blood and learn more about illnesses and wound repair. Most of all, she likes meeting adorable pets and their loving owners during every shift.
Nicole’s interests outside of veterinary medicine include horseback riding, spending time on the water, playing video games, and enjoying the company of her own pets at home. She shares her life with Ryder, a 75-pound Labrador/Shepherd mix that Nicole rescued through the Humane Society of Tampa; a beautiful and laid-back cat named Squeaker; and Trigger the horse.
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Animal Care Technician

Jennifer was only eight years old when she helped her childhood cat, Jasmine, birth a litter of kittens. The experience changed Jennifer’s life—she’s known ever since that she wanted to focus her efforts on bettering the lives of all the animals she possibly could! Now, Jennifer is proud to help the pets and animal owners of this area as one of Baycrest Animal Clinic’s Animal Care Technicians.

Jennifer grew up here in Tampa, only blocks away from Baycrest Animal Clinic. She first joined the hospital family in 2006 as a Kennel Assistant—it wasn’t long before she wanted to further her skillset and work hands-on in the exam rooms. Now, Jennifer helps pets as an Animal Care Technician and particularly likes performing blood draws and administering medications. She also finds that she has a special talent for helping to calm nervous or unruly patients!
Jennifer and her two daughters, Jennavecia and Jayda, share their lives with two loveable cats: Joker’s favorite pastimes include talking, eating, and giving affection; Nala is sweet and spunky, with a penchant for napping in high places.
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